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ITIL® 4 Foundation Certification Training – Axelos

The ITIL® 4 Foundation certification is a globally recognized credential that introduces professionals to the key concepts, principles, and practices of IT Service Management (ITSM). ITIL® 4 emphasizes a holistic approach to service management, focusing on value creation through a combination of Lean, Agile, and DevOps practices. This certification provides the foundation for understanding how ITIL® frameworks can be used to optimize service delivery and align IT with business goals.

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ITIL® 4 Foundation Certification Training – Axelos

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Instructor-led live online Training (Weekday/Weekend)

Why Enroll in ITIL® 4 Foundation Certification Training?

Global Recognition: ITIL® is the most widely adopted framework for IT service management, with global recognition across industries.
Career Advancement: ITIL® certified professionals are in high demand, and this certification opens doors to roles in ITSM, project management, and more.
Holistic ITSM Approach: Learn how to deliver high-quality IT services through the integration of Lean, Agile, and DevOps principles.
Practical ITSM Skills: Gain hands-on experience in managing and improving IT services using ITIL® best practices.

Course Description

ITIL® 4 Foundation certification provides a comprehensive understanding of the ITIL framework, which focuses on aligning IT services with the needs of the business. This certification is essential for professionals seeking to enhance their knowledge of service management principles and practices. ITIL® 4 emphasizes a holistic approach to service delivery and supports organizations in achieving greater efficiency, improved customer satisfaction, and better service quality. With ITIL® 4 Foundation certification, individuals gain a solid foundation in key concepts, terminology, and the value of IT service management (ITSM).

1. Understand the eligibility requirements 2. Enroll in the ITIL® 4 Foundation training course 3. Prepare using provided study materials 4. Pass the ITIL® 4 Foundation exam

Cert Solution's ITIL® 4 Foundation course stands out due to its live, instructor-led training delivered by accredited ITIL trainers with extensive industry experience. We provide engaging learning experiences through interactive sessions, real-world case studies, and hands-on exercises. Additionally, we offer a unique 100% passing assurance or Money Back Guarantee for committed trainees.

We provide 24/7 support, including personalized learning assistance, live instructor-led sessions, and access to our help desk. Participants can also access recorded sessions and study materials at any time to accommodate their schedules.

Yes, the ITIL® 4 Foundation certification course at Cert Solution includes interactive activities and group discussions that allow you to apply ITIL concepts in practical scenarios. This ensures you gain real-world experience while preparing for the exam.

What you'll learn

Understand the ITIL® 4 framework, including its key concepts, principles, and components.

Learn the ITIL® Service Value System (SVS) and how it delivers value to stakeholders.

Gain insights into ITIL®’s Four Dimensions Model and how it impacts service management.

Explore how Lean, Agile, and DevOps are integrated into ITIL® to drive continuous improvement.

Understand the key ITIL® practices such as Incident Management, Change Control, and Service Request Management.

Prepare for the ITIL® 4 Foundation certification exam with confidence through practice questions and exam tips.

Requirements

No formal prerequisites are required for this course. It is ideal for IT professionals, service managers, and individuals seeking to build a career in IT service management.

Curriculum Designed by Experts

Overview of ITIL® 4 and its relevance to modern IT service management
Understanding key ITIL® concepts: service, value, outcomes, and risks
Introduction to the ITIL® Service Value System (SVS)

Focus on Value
Start Where You Are
Progress Iteratively with Feedback
Collaborate and Promote Visibility
Think and Work Holistically
Keep it Simple and Practical
Optimize and Automate

Components of the ITIL® SVS: Guiding Principles, Governance, Service Value Chain, and Practices
Understanding how ITIL® creates value through the integration of different components
Managing service relationships and continuous improvement in the SVS

Organizations and People: Ensuring the right culture and talent in service management
Information and Technology: Leveraging tools and data to deliver value
Partners and Suppliers: Managing relationships and dependencies
Value Streams and Processes: Optimizing workflows and processes to support IT service management

Incident Management: Resolving service disruptions efficiently
Change Control: Managing changes to services and infrastructure
Problem Management: Identifying and solving the root causes of incidents
Service Request Management: Handling requests from users and customers
Service Level Management: Defining and maintaining service agreements

Leveraging Agile methodologies to improve service responsiveness
Applying Lean principles to streamline processes and eliminate waste
Understanding DevOps and its impact on service delivery and collaboration

Overview of the ITIL® 4 Foundation exam format
Practice questions aligned with the ITIL® 4 Foundation exam
Study tips and strategies for passing the ITIL® 4 Foundation certification exam

Free Career Councelling

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FAQ

ITIL stands for Information Technology Infrastructure Library.

With the increasing adoption of IT service management practices in organizations, ITIL® 4 Foundation certification demonstrates your understanding of service management principles, enhancing your job opportunities and career growth.

There are no formal prerequisites for the ITIL® 4 Foundation exam, making it accessible to anyone interested in service management.

The cost of the ITIL® 4 Foundation training course typically ranges from $1,000 to $1,500, which may include the exam fee.

The ITIL® 4 Foundation exam is offered in multiple languages, including English, French, Spanish, and others.

Candidates have unlimited attempts to pass the ITIL® 4 Foundation exam within a year of completing their training course.

The ITIL® 4 Foundation certification course can typically be completed in 2 to 3 days of intensive training.

Cert Solution provides comprehensive study materials, including access to the latest ITIL® publications, practice exams, quizzes, and case studies to enhance your learning experience.

If you miss a live instructor-led session, you can access the recorded session through our Learning Management System (LMS) at your convenience. Alternatively, you can attend the missed session in the next live batch.

The passing score for the ITIL® 4 Foundation exam is 65%. Candidates receive their results immediately after completing the exam.

What Our Learners Say

J Jeniffer

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"Cert Solution’s ITIL® 4 Foundation training gave me a clear understanding of IT...

M Mikel K- Service Desk Manager

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"The ITIL® 4 Foundation course was comprehensive and covered all the key areas I...

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"Cert Solution’s ITIL® 4 Foundation training exceeded my expectations. The cours...

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The CBAP training was fantastic! The instructor was very knowledgeable and provi...

ITIL® 4 Foundation Certification Training – Axelos

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Instructor-led live online Classes

ITIL® 4 Foundation Certification Training – Axelos

Bestseller