Certified Scrum Master (Scrum Alliance - CSM)

The Certified Scrum Master (CSM) certification from Scrum Alliance is a globally recognized credential designed for professionals who want to lead and manage Agile teams using the Scrum framework. This comprehensive training prepares you to guide teams, manage sprints, and ensure smooth project execution in an Agile environment. With live instructor-led sessions, real-world scenarios, and exam preparation support, you'll be well-equipped to pass the CSM certification exam and excel in your career as a Scrum Master.

Read Review
4.3 (1435 satisfied learners)

Instructor led live online Classes

Why Enroll in Certified Scrum Master (CSM) Training?

  • Global Demand: As organizations increasingly adopt Agile practices, Scrum Masters are in high demand worldwide.
  • Competitive Salary: Certified Scrum Masters typically earn an average annual salary of over $100,000, making it a highly lucrative career.
  • Boost Team Efficiency: Learn the skills to enhance team productivity, collaboration, and deliver value-driven projects.
  • Industry-Recognized Certification: The CSM certification is one of the most respected credentials in the Agile community, recognized globally across industries.

Course Description

The Certified ScrumMaster (CSM) certification validates a professional's ability to implement Scrum practices and principles to manage and lead Agile teams effectively. This certification demonstrates proficiency in the core concepts of Scrum, such as sprint planning, backlog management, and facilitating communication among team members. Earning this certification showcases your expertise in Agile project management, making you a valuable asset in organizations that use Scrum for software development and project management.

1. Enroll in the CSM course 2. Complete the course and attend all sessions 3. Pass the CSM exam 4. Accept the CSM license agreement

Cert Solution's CSM course stands out with live, instructor-led training by Scrum Alliance-certified Scrum trainers with extensive industry experience. The program offers lifetime access to resources, real-time support, mock exams, and guidance on the exam process. Cert Solution also provides a 100% passing assurance or Money Back Guarantee for dedicated trainees who complete the training.

Cert Solution provides 24/7 support, personalized learning assistance, live instructor-led sessions, and access to their help desk. Trainees also have access to recorded sessions and course materials to accommodate their schedules.

Yes, the CSM certification course at Cert Solution includes hands-on activities, simulations, and real-world projects. Trainees work through practical Scrum scenarios to apply core concepts, ensuring they gain valuable experience while preparing for the exam.

What you'll learn

  • Master the fundamentals of Scrum, including roles (Scrum Master, Product Owner, Development Team), events (sprints, stand-ups, reviews, and retrospectives), and artifacts
  • Facilitate Scrum events to ensure smooth and productive team collaboration
  • Help your team work in a self-organized manner, delivering high-value increments regularly
  • Learn how to remove roadblocks and improve team efficiency using Scrum and Agile methodologies
  • Enhance team performance through continuous improvement practices and Agile leadership

Requirements

  • Basic Understanding of Agile Concepts: While not mandatory, a basic knowledge of Agile and Scrum principles is recommended to get the most out of the course
  • No Prior Experience Required: The course is designed for professionals at all levels—no prior experience in Scrum or Agile project management is needed
  • Commitment to Active Participation: Be ready to engage in interactive group activities, exercises, and discussions for a hands-on learning experience
  • Exam Preparation: Dedicate time to reviewing study materials and practicing exam questions to pass the CSM exam on your first attempt

Curriculum Designed by Experts

What you will learn:

At the end of this activity, you will be able to-

  • Explain the 12 principles and 4 values listed in the Agile Manifesto.
  • Demonstrate the benefits of “responding to change” in Agile over “following a plan” in traditional project management.
  • Describe how the Scrum values (courage, focus, commitment, respect, openness) relate to the Scrum artifacts, events, and roles.
  • List and explain the three pillars in Scrum ― Transparency, Inspection, Adaptation.
  • Explain the differences between framework and methodology and understand why Scrum is called a framework.
  • List 5 ways to develop an Agile mindset.
  • Illustrate 2 differences between Agile and Scrum and explain why these two terms cannot be used interchangeably.

Topics: 

  • Agile Manifesto
  • 12 Principles
  • 4 values
  • Scrum Foundations (5 Scrum Values)

What you will learn

At the end of this activity, you will be able to-

  • Conduct a retrospective to list 3 techniques to improve the performance and turnaround time.
  • Explain the roles and responsibilities of a Scrum Master and a Product Owner.
  • List 3 differences between a Scrum Master and a Product Owner and understand why these two roles should not overlap.
  • Discuss how a product owner acts as a bridge between the development team and the stakeholders.
  • Understand why a Scrum Master is not an active participant but a facilitator in the Scrum events and ceremonies.
  • List 3 demerits of having a development team of less than 3 members or greater than 10 members.

Topics covered

 

  • Scrum Master roles and challenges
  • Product Owner roles and responsibilities
  • Development team roles and responsibilities

What you will learn

At the end of this activity, you will be able to-

  • Explain the “why” and “how” of sprint planning, daily scrum, sprint review, and retrospective.
  • Understand why the scope and duration of a sprint are fixed.
  • List 3 ways to avoid sprint backlog spillover.
  • Define sprint goals and discuss 5 benefits of having a sprint goal.
  • Understand how the Scrum Master and the Product Owner should coordinate with the team and list 5 points to improve such communications.
  • Discuss 3 damaging impacts of sprint cancellation and how to avoid it.
  • List 10 sprint anti-patterns (E.g. sprint cancellation, variable sprint length) and understand how these impact the delivery and turnaround time.

Topics covered

 

  • Sprint planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective

What you will learn

At the end of this activity, you will be able to-

  • List and demonstrate 5 salient features of a well-formed product backlog (E.g. estimated, prioritized).
  • Discuss 2 responsibilities of the Product Owner, Scrum Master, and the Development team in creating and maintaining a product backlog.
  • The objective of having a product backlog and best approaches to product backlog refinement.
  • Analyze and discuss the ideal time and capacity to be dedicated to product backlog refinement.
  • Demonstrate 3 activities (E.g. budget and timeline, release schedule) that take place during a sprint review.
  • List 5 sprint review anti-patterns (E.g. delayed   acceptance) and their negative impacts

Topics covered

 

  • Product Backlog
  • Sprint Backlog
  • Product Increment

What you will learn

At the end of this activity, you will be able to-

  • Explain the difference between resolution meetings and daily standups.
  • Explain the benefits of collaborations with product owners.
  • List 3 demerits of over collaboration of the product owners.
  • Demonstrate 3 ways to break the barriers and collaborate
  • Demonstrate creation of sprint burndown chart
  • Explain 3 approaches to increase efficiency in the team

Topics covered

 

  • Sprint Execution Planning
  • Flow management
  • Resolution meetings
  • Communication (Taskboard, Sprint burndown chart using story points, hours effort)

What you will learn

At the end of this activity, you will be able to-

  • Explain the importance of 15-minute timebox for daily scrum meetings.
  • List 3 differences between traditional meetings and daily stand-ups.
  • Describe 2 roles played by the Scrum Master, Product Owner, and the Development team in daily scrum.
  • List the 3 critical questions pertaining to the daily scrum agenda.
  • List 2 responsibilities of the Scrum Master, Product Owner, and the Development team during the sprint retrospective.

Topics covered

 

  • Activities in daily scrum
  • Activities in sprint retrospective

What you will learn

At the end of this activity, you will be able to-

  • Explain Definition of Done at three levels ― user story (e.g. writing code), sprint, and release (e.g. preparing release notes).
  • List 3 benefits of Definition of Done and explain why it can evolve over a certain period of time.
  • Prepare a checklist (with a minimum of 7 entries) of an ideal DoD.
  • Mention 3 risks associated with an ill-formed DoD.
  • List 5 characteristics of good acceptance criteria.
  • Understand who all should be involved in drafting the acceptance criteria.
  • List 3 negative impacts of not following the acceptance criteria.

Topics covered

 

  • Definition of Done for a feature (user story or product backlog item)
  • Definition of Done for a sprint
  • Definition of Done for a release
  • Definition of Done vs. Acceptance criteria
  • Done vs. Done-Done.

What you will learn

At the end of this activity, you will be able to-

  • Create an ultimate checklist of Definition of Done.
  • List 3 negative impacts of an ill-formed Definition of Done.
  • Identify at least 3 benefits of a shared Definition of Done for multiple teams working on the same product backlog.
  • List 2 ways to improve Definition of Done.
  • Clearly understand the differences between “done” and “done done”.

Topics covered

 

  • Definition of Ready for user story
  • Definition of Ready for sprint

What you will learn

At the end of this activity, you will be able to-

  • Define and understand the steps involved in release planning.
  • List 3 benefits of a well-organized release planning.
  • List 3 outputs of release planning.

Topics covered

 

  • Definition of release planning
  • Who takes part in release planning
  • Steps in Release planning
  • Output of Release Planning

What you will learn

At the end of this activity, you will be able to-

  • Define and understand sprint burndown chart.
  • List 3 primary reasons to use a burndown chart.
  • Learn how to create and calculate a burndown chart.
  • Explain how to adjust upcoming sprints based on the burndown.
  • List 3 critical information obtained from a burndown chart.
  • List 5 merits and 2 demerits of using a burndown chart.
  • Understand 5 common errors that lead to misleading information in burndown charts.

Topics covered

 

  • Definition
  • Why and when to use a sprint burndown chart
  • Information obtained from sprint burndown chart

What you will learn

At the end of this activity, you will be able to-

  • Understand the importance of having a release goal (based on historical data and agreement).
  • Demonstrate the importance of release burn-up in understanding the current status.
  • List 2 differences between burndown and burn-up charts.
  • Explain how to adjust release planning (if needed) based on the burn down.
  • Tell one primary advantage of a burnup chart over a burndown chart.  

Topics covered

  • Definition
  • Features
  • How to create a release burn-up chart (steps)

Topics:

  • What is product planning
  • What is product vision
  • How to create a product backlog
  • Product Roadmap
  • Minimum Releasable features (or) Minimum Marketable Features
  • Minimum Viable Products

What you will learn 

At the end of this activity, you will be able to-

  • Define and explain user stories and understand the importance of user stories in real-time projects.
  • Explain the 3 Cs in user stories.
  • Discuss the importance of acceptance criteria and list 3 scenarios that might arise when the acceptance criteria are not met.

Topics covered

 

  • What are user stories?
  • Structure/format of user stories
  • INVEST criteria

What you will learn 

At the end of this activity, you will be able to-

  • List and demonstrate 5 benefits of Agile estimation.
  • Understand the 7 popular Agile estimation techniques and decide which one is the best for your project.
  • Discuss 3 benefits of Relative Estimation and Planning Poker.
  • List and explain 3 common mistakes made while using Relative Estimation and their negative impacts.
  • Discuss in detail the 5 critical steps in Planning Poker. 

Topics covered

 

  • Definition
  • Benefits of Agile Estimation
  • Agile estimation techniques

What you will learn 

At the end of this activity, you will be able to-

  • List 5 benefits of planning poker estimation technique.
  • Decide the best sequence for the values (story points) on cards for your real-time projects.
  • Discuss in detail the 5 critical steps in Planning Poker. 
  • List 3 points to heed for employing planning poker for distributed teams.

Topics covered

 

  • Definition
  • Benefits
  • Participants
  • How to play planning poker
  • Planning Poker rules

Free Career Councelling

we are happy to help you 24*7

Achieve Certification with Our 100% Pass Guarantee.

FAQ

The Certified Scrum Master (CSM) course is an entry-level certification that provides a deep understanding of Scrum, its principles, and the role of a Scrum Master. It is designed to help individuals become proficient in Scrum practices and to facilitate the implementation of Agile methodologies within teams

The course is ideal for individuals who are looking to become Scrum Masters, including project managers, developers, product owners, team leads, business analysts, and professionals involved in Agile practices. It’s also suited for anyone interested in understanding Scrum better and leading teams with an Agile mindset.

There are no formal prerequisites to attend the CSM course. However, having a basic understanding of Agile principles or some experience working in an Agile environment may be helpful.

To earn the Certified Scrum Master designation, you must complete the two-day course, followed by passing the CSM exam. The exam consists of 50 multiple-choice questions, and you need to score 74% or higher to pass. Once you pass the exam, you'll receive your Scrum Master certification from Scrum Alliance.

The CSM certification is valid for two years. To renew it, you need to pay a renewal fee to the Scrum Alliance and complete 20 Scrum Education Units (SEUs) during the two-year period. These SEUs can be earned through various learning and practice activities, such as attending Scrum events, workshops, or continuing education courses.

You can attempt the Certified ScrumMaster (CSM) exam multiple times, but after two failed attempts, you must pay a retake fee for additional attempts. You are allowed two free attempts within 90 days of completing the course, and after that, there is a fee for each retake.

Cert Solution provides a complete set of study materials, including access to the Scrum Guide, practice exams, quizzes, and project files for hands-on learning. You will also have access to Scrum Alliance-approved digital content to support your exam preparation.

 

If you miss a live instructor-led session, you can watch the recorded session through our Learning Management System (LMS) at any time. You can also join the missed session in the next live batch at no additional cost.

To pass the CSM exam, you need to answer 37 out of 50 questions correctly, which means you need a 74% score to pass.

Typically, it takes about 2-6 weeks to get Certified ScrumMaster (CSM) certified, depending on your preparation and availability. However, with dedicated study and following our trainers' guidance, you can achieve certification in as little as one week after completing the course.

Cert Solution Course Features

Live Interactive Learning
  • World-Class Instructors
  • Expert-Led Mentoring Sessions
  • Instant doubt clearing
Lifetime Access
  • Course Access Never Expires
  • Free Access to Future Updates
  • Unlimited Access to Course Content
24/7 Support
  • One-On-One Learning Assistance
  • Help Desk Support
  • Resolve Doubts in Real-time
Hands-On Project-Based Learning
  • Industry-Relevant Projects
  • Course Demo Dataset & Files
  • Quizzes & Assignments
Industry Recognised Certification
  • Cert Solution Training Certificate
  • Graded Performance Certificate
  • Certificate of Completion
Career Support Services
  • Resume Building Workshops
  • Interview Preparation Sessions
  • Job Placement Assistance

Certification FAQ

To earn the CSM certification, you need to:

  1. Attend a 2-day (16-hour) CSM training course taught by a Certified Scrum Trainer (CST).
  2. After completing the course, pass the CSM exam, which consists of 50 multiple-choice questions.
  3. Score at least 74% (37 out of 50 correct answers) on the exam.
  4. Upon passing, accept the license agreement and complete your Scrum Alliance membership profile.

The CSM exam is considered moderately easy for those who have attended the course and reviewed the material. The exam has 50 multiple-choice questions, and you need to get at least 37 correct answers (74%) to pass. The content focuses on the fundamentals of Scrum and the role of the Scrum Master.

After completing the CSM course, you will receive an email from Scrum Alliance with a link to take the exam. You must take the exam within 90 days from the date of course completion. You can take the test at any time during this period.

If you do not pass the CSM exam on your first attempt, you can retake it. The first two attempts are free if taken within 90 days of completing the course. After that, there is a fee for additional retakes.

The CSM certification is valid for two years. To renew it, you need to:

  • Pay a renewal fee of $100 to the Scrum Alliance.
  • Complete 20 Scrum Education Units (SEUs) within the two-year period. SEUs can be earned through participation in Scrum events, attending workshops, or additional training.

demo certificate
Unlock Complimentary Consulting Support

What Our Learners Say

E Emily Johnson
M Michael Chen
S Sarah Patel
J Jessica Lee

Related Courses

Discover your perfect program in our courses.

Cert Solution whatsapp-image

Drop us a Query

Drop us a Query

Available 24x7 for your queries